EasyLiveChat allows users to set up online chatting to handle services such as technical support and general inquiries. Up to four chat agents can be set up, and each agent may handle up to four chat sessions simultaneously.

EasyLiveChat includes comprehensive features designed to increase productivity, including: • Real-time monitoring • Brandable design elements to complement any website’s look and feel • Pre-defined editable messages and URLs • Customer surveys and reports • Up to four concurrent chat sessions per agent • Graphic and audio alerts • Fully searchable chat transcripts