EasyLiveChat allows users to set up online chatting to handle services such as technical support and general inquiries. Up to four chat agents can be set up, and each agent may handle up to four chat sessions simultaneously.

EasyLiveChat includes comprehensive features designed to increase productivity, including: • Real-time monitoring • Brandable design elements to complement any website’s look and feel • Pre-defined editable messages and URLs • Customer surveys and reports • Up to four concurrent chat sessions per agent • Graphic and audio alerts • Fully searchable chat transcripts

Professional Version Build an online store with a shopping cart like the basic account, but be able to process credit cards in real time over the Internet. To be able to process credit cards online the site owner must have an online merchant account and also an account with an online payment gateway that is supported by EasyStoreMaker Pro (these include Authorize.net, CardService Linkpoint, and 14 more...). This type of credit card processing is highly recommended for any business that processes more than 20 orders per week; at less than this volume, using the Basic Storemaker and your existing credit card swiper machine will be easier and less expensive.